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Business
Voicemail
Voice
mail access numbers
Cambridge 763-552-9990
Elk River 763-633-9990
Mora 320-225-9990
North Branch
651-277-9990
Princeton 763-631-9990
NEW! To
easily check your messages -- dial * 98 from the phone line your
voicemail is located on. This allows you to skip dialing the full
number above to access your mailbox.
Did
you know? You can set up your voicemail box
with or without a pass code. If security is not a concern,
we can set up your voicemail with no pass code for easier and
quicker access every time! Call us if you do not want a pass
code on your voicemail box and we'll set it up for you.
Initializing
Your New Voice Mail Box
(New Users Only)
Dial the voice
mail access number, and listen for instructions.
You must call
from the telephone line with voicemail on it.
Set
your password
The first time
you enter your box, the voice mail system will ask you to enter
your temporary password. Your temporary password is: 1 2 3 4
You will then
be asked to enter a new password of your choice.
Press # to save
your new password.
Record
a Greeting
Choose one of
the following options for a greeting and follow instructions to
complete.
- For a standard
greeting that gives your telephone number and a message that
says you are unavailable, press 1.
- For a standard
greeting that gives your name and a message that says you are
unavailable, press 2.
- For a personal
greeting that you record press 3.
After you save
your greeting, your voice mailbox is set up and ready for messages.
Main Menu
Prompts
1 Listen to
new messages
2 Send a message
4 Personal options
* Disconnect
from voicemail
Listen
to New Messages First
Enter your password
Press 1, 1.
Your skipped
messages will play after the new messages.
Listen
to Skipped Messages First
Enter your password
Enter 1.
New messages
will play after the skipped messages.
While
listening to a message
1 Rewind 10
seconds
2 Pause
3 Fast forward
10 seconds
5 Timestamp
(Date & time of message)
0 Help
* Return to
main menu
# Skip message
After
Listening to a Message
4 Repeat message
5 Timestamp
(Date & time of message)
6 Forward message
to another voice mailbox.
7 Erase message
8 Reply
9 Save message
0 Help
* Return to
main menu
# Skip message
Send a
message
At the main
menu prompts, press 2 for "to send a message."
State the message
after the tone, then press #.
Enter the 10-digit
mailbox number.
Press # to send
the message.
Enter the next
mail box number or
Press * to exit.
Forward
a Message to Another Mailbox
After listening
to the message, press 6.
Record your
introduction and press #.
Enter the 10-digit
destination mailbox number.
Press # to send
the message.
Enter the next
mailbox number or
Press * to exit.
Change
the Personal Greeting
At the main
menu prompts, press 4 for "Personal Options."
Press 3 for "Greetings
and Recorded Name."
Press 1 for "Personal
Greeting."
Choose one of
the three greeting options.
Follow voice
mail instructions to change the greeting.
Change
the Recorded Mailbox Name
At the main
menu prompts, press 4 or "Personal Options."
Press 3 for "Greetings
& Recorded Name."
Press 3 for "Recorded
Name."
Follow voice
mail instructions to change the recorded name.
Change
the Password
At the main
menu prompts, press 4 for "Personal Options."
Press 2 for "Administrative
Options."
Press 1 for "To
change password."
Follow voicemail
instructions to change the password.
Skip the
Personal Greeting to Leave a Message
Press # during
the personal greeting.
Leave a message
after the tone.
Group
Distribution Lists
At the main
menu prompts, press 4 for "Personal Options."
Press 2 for "Administrative
Options."
Press 2 for "To
establish or change group distribution lists."
Choose from
the following options:
- Press 1 to
create a group distribution list.
- Press 2
to edit a list
- Press 3
to delete a list.
- Press 4
to review names of group lists.
* Press * to
exit.
Create
a Group Distribution List
Press 1 from
the Group Distribution List menu.
Assign a number
between 11-20 to the group distribution list that you want to create.
Record a name
for the assigned group list
Press 1 to add
a subscriber to the list
Enter the 10-digit
mailbox number of each subscriber that will be added to the list.
Press 1 to listen
to the names on the list.
Press * to exit.
Edit a
Group Distribution List
Press 2 from
the Group Distribution List menu.
Enter the Group
Distribution List number that you wish to edit.
Enter the 10
digit mailbox number you wish to add or remove from the list.
Press 1 to listen
to names on the list.
Press * to exit.
Delete
a Group Distribution List
Press 3 from
the Group Distribution List menu.
Enter the Group
Distribution List number you wish to delete.
Press 1 to keep
the list or
Press 2 to delete
the list.
Review
Names of the Group Distribution Lists
Press 4 from
the Group Distribution List menu.
Press 1 to review
names of the lists.
Press 2 to rename
a list.
Send a
Message to a Group Distribution List
At the main
menu prompts, press 2 for "To send a message."
State the message
after the tone, then press #.
Enter the number
of the group distribution list you wish to send the message to.
Press # to send
the message.
Enter the next
list number, or
Press * to exit.
Turn Pager
Notification On/Off
(Optional feature
that must be activated by NorthStarûplease call to request
this added to your line)
At the main
menu prompts, press 4 for "Personal Options."
Press 1 for "to
turn notification on or off."
Press 1 to turn
notification on or
Press 2 to turn
notification off.
Set Up/Change
Pager Notification Options
(Optional feature
that must be activated by NorthStarûplease call to request
this added to your line)
At the main
menu prompts, press 4 for "Personal Options."
Press 4 for "To
change notification options."
Enter the pager
number.
Enter the notification
hours.
Enter the notification
days.
Enter which
types of messages you want to be notified on.
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