Call Forwarding

Thank you for choosing the Call Forwarding feature. Below are the features and instructions to use Call Forwarding.

Call Forwarding allows calls to your line to be redirected to another line, whether your line is idle or busy. Call Forwarding can increase the ease of mobility, but it can also provide security because calls forwarded to another answering line will give the notion that someone is home. Call Forwarding has two enhancement features: a reactivation enhancement feature, and a fixed address enhancement feature. The only difference between the two features is that the reactivation feature allows you to modify the forward-to number, but the fixed address feature does not.

To use Reactivation Call Forwarding:

1. Lift the handset and listen for a dial tone.
2. Dial the Call Forwarding activation code *72.
3. After dialing the activation code, you will receive a dial tone.
4. Dial the number to which calls are to be forwarded.
5. The system then attempts to complete a "courtesy call" to the designated number. If someone answers at that number, activation is complete. If the system receives a busy or non-answered signal, then the designated number is stored for a two-minute period. A second attempt will then be made.
6. You will hear a confirmation tone after a successful activation.

To use Fixed Address Call Forwarding:

1. Before using this feature for the first time, you must contact NorthStar Access and give them a valid forward-to telephone number. Contacting them thereafter will only be to change your forward-to number.
2. To activate Call Forwarding dial *72.

To deactivate either Call Forwarding feature:

1. Lift the handset and listen for a dial tone.
2. Dial *73.
3. A confirmation tone is returned to let you know that deactivation has been completed.

Feature Considerations:

• Calls forwarded to a long distance telephone number will be charged to you.
• An 800 number can be used as a forward-to number.